Privacy policy
PRIVACY POLICY
1. INFORMATION WE COLLECT
When you shop with Nilo, we collect the following information:
Personal Details: Name, email address, and phone number.
Delivery Details: Shipping address and billing information.
Technical Data: IP address and browser cookies to improve your shopping experience.
2. HOW WE USE YOUR DATA
We use your information strictly to:
Process and ship your orders.
Communicate updates regarding your delivery.
Process refunds and exchanges.
Prevent fraudulent transactions.
3. THIRD-PARTY SHARING
We do not sell your personal data. However, we share necessary details with:
Courier Services: To ensure your package reaches your doorstep.
Payment Processors: To securely handle your transactions.
4. DATA SECURITY
We implement industry-standard security measures to protect your personal information. Your data is stored securely and is only accessible by authorized personnel.
5. YOUR RIGHTS
You have the right to:
Request a copy of the data we hold about you.
Request that we delete your personal information from our database.
Out of any marketing emails at any time.
6. COOKIES
Our website uses cookies to remember your cart items and preferences. You can disable cookies in your browser settings, though it may affect website functionality.
CONSENT By using the Nilo website, you consent to our Privacy Policy.
CONTACT For privacy-related inquiries, please email: nilo.store.eg@gmail.com